Parcels waiting to be delivered to online shoppers (Bangkok Post file photo) The concept of opening parcels before making cash-on-delivery (COD) payments has garnered overwhelming support among consumers, according to a recent survey conducted by the National Institute of Development Administration (Nida Poll). The poll, carried out from July 9-11 through telephone interviews, involved 1,310 respondents aged over 18, from diverse educational backgrounds, occupations, and income levels. Opinions were sought regarding the newly introduced “Dee-Delivery” rule by the Office of the Consumer Protection Board, aimed at safeguarding COD consumers. The survey revealed that a notable 70.45% of respondents were in full agreement with the rule, while 24.46% somewhat agreed. On the other side, 4.00% somewhat disagreed, 0.87% were firmly against it, and 0.22% were either unsure or indifferent. When delving into the online shopping habits of those surveyed, 70.53% acknowledged having experience with online purchases, leaving 29.47% who had never…
