Central Restaurants Group has been honoured to receive three major awards at HR Excellence Awards 2024, hosted by Human Resources Online, a prominent Singapore-based media platform specialising in HR management. This achievement underscores CRG’s success and expertise in human resource management, showcasing its strong commitment to prioritising employees, and reinforcing its position as a leader in HR and organisational management on the international stage. The three awards include:
- Gold Award for Excellence in Digital Transformation: Recognising the successful implementation of technology to transform business processes and organisational management.
- Silver Award for Excellence in HR Change Management: Reflecting success in restructuring and adapting HR management to support business changes.
- Silver Award for Best HR Team (Large Organisation): Emphasising the outstanding teamwork of the HR department and its crucial role in the organisation’s success.
Jaruwan Ngampisutpaisan, Senior Vice President of Human Resources, remarked, “Our success this year is the result of continuous adaptation over the past five years. We have revamped strategies and embraced new business models with technology as a key enabler. Additionally, we have transformed our HR team to align with the Business-Driven HR era, where HR acts as a business partner, playing a pivotal role in driving organisational change.”
She also emphasised CRG’s approach to preparing for the future, saying, “We are not only focused on enhancing the capabilities within our organisation but also committed to building readiness and resilience to meet the challenges in the restaurant and retail industries.”
This achievement confirms that CRG is ready to lead its business and workforce into the digital era and navigate the complexities and opportunities of future transformations.
This is such a significant achievement for CRG! It really demonstrates the power of digital transformation in the HR sector.
Digital transformation is overrated. Companies should focus more on the human element rather than relying too much on technology.
But technology can actually enhance the human element by optimizing processes and freeing up time for more meaningful interactions.
Exactly, David! Technology isn’t replacing humans, but rather augmenting our capabilities. CRG’s awards are proof of that effective balance.
Congratulations to CRG! However, I wonder if such transformations are sustainable in the long run.
Sustainability can be tricky, but with continuous improvement and adaptability, it’s definitely possible. CRG seems to have a solid long-term strategy.
Linda, continuous improvement is just corporate jargon. Eventually, they will hit a wall.
MarkyMark, while I’d like to believe in a positive outcome, I understand your skepticism. Only time will tell.
Winning three awards is no small feat! CRG must have an exceptional HR team.
HR is often an undervalued department. It’s great to see them getting recognition.
Absolutely, Ben. Without an effective HR team, managing people in any growing business would be an impossible task.
Agreed! It’s encouraging to see HR being celebrated for their hard work.
Digital transformation is the future. I’m glad CRG is taking the lead in the industry.
But what about the workforce who might lose their jobs due to automation? Is CRG doing something about that?
That’s a valid concern, Kathy. Companies need to focus on upskilling and reskilling their employees to avoid layoffs.
Kathy, based on the article, it seems CRG is also preparing their workforce for future challenges, which could involve reskilling.
I think it’s a great move for CRG and a sign of the times. Adapt or get left behind!
I worry that the rapid pace of technology could result in frequent layoffs and job market instability.
Adapting technology isn’t just about cuts—it’s about creating new opportunities and roles that never existed before.
True, but the transition period can be quite painful for a lot of people.
HR Excellence Awards should encompass more than just a winning company’s perspective. What about the employee’s experience?
So fancy awards can make a difference in the actual work environment? I doubt it.
Awareness and awards boost morale and recognize employee efforts, creating a positive work environment.
I hope you are right, Mike. Real changes have to be felt on the ground, not just seen on paper.
It’s impressive, but will customers notice any changes in their dining experiences?
Are we truly moving forward if technology replaces human interaction? I miss the personal touch in customer service.
It’s good to see CRG leading the way, but let’s hope this digital push includes ethical technology practices.
Great point, Linda. Ethical considerations are crucial in the digital transformation journey.
Indeed. We need to ensure privacy and data security remain top priorities.
How does this impact the average employee? Are their jobs secure with all these digital changes?
If CRG is wise, they will focus on reskilling their workforce to manage the new tech, securing jobs rather than eliminating them.
I really hope so. The uncertainty can be quite stressful for many employees.
Congrats to CRG! I hope other companies take note and start valuing their HR departments as much.