In a bustling locale of Samut Sakhon’s Krathum Ban district, nestled amidst the daily commotion, lies a PTT petrol station that recently wrestled with an intriguing incidence. The incident was brought to light when an astute Facebook user shared a disquieting experience from her recent visit to the station. The photograph she posted unveiled a two-litre fuel canister that appeared to be only half-filled despite her having paid for 1.8 litres of fuel. Her account quickly spread around the social networking platform, stirring up a maelstrom of viral posts.
The sudden limelight forced PTT Plc into making a public statement about the development. They confessed to the malfunction of the pump’s check valve that was responsible for the fuel mismeasurement, allowing some of the fuel to retreat back into the pump instead of dispensing out.
In response to the growing public concern, Jakkra Yodmanee, the diligent deputy director-general of DIT, sent department officials to inspect the petrol station in question. The investigation conducted on Friday evidenced that the faulty pump was rectified, much to their relief.
However, the petrol station’s operator didn’t escape unscathed. In fact, they were slapped with a hefty fine for deploying faulty measuring equipment that violated legal standards. The gravity of the offence was such that it risked the imposition of six months of incarceration, a penalty of 20,000 baht, or even both.
Reflecting their commitment to safeguarding public interest, Jakkra asserted DIT’s proactive stance in preventing future discrepancies. DIT personnel would carry out bi-monthly checks on the pumps, ensuring adherence to the law. The operator was also instructed to compensate the patrons who utilized the pump during the disputed period from July 24 to July 27.
During January to July of the current year, the DIT had undertaken an impressive 7,827 inspections on fuel stations scattered across the country. Amidst the total of 172,156 pumps checked, the Department found 802 pumps to be out of order and fined 45 fuel station operators accordingly.
Showing their care for consumer interests and a promise of transparency, DIT encourages anyone who stumbles upon suspicious fuel pump activity to report it via their hotline at 1569. The incident at PTT Plc serves as a powerful reminder of the need for ethical practices in business. It’s more than just commercial transactions – it reinforces the trust between consumers and service providers, a valuable bond that requires constant nurturing and safeguarding.
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