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TIDLOR Wins Outstanding Omnichannel Innovation Award: Leading the Future of Insurance Brokerage

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In a thrilling turn of events for the insurance world, Ngern Tid Lor Public Company Limited, affectionately known as TIDLOR, has led its trailblazing group, Shield Insurance, to a spectacular triumph at the Global Retail Banking Innovation Awards 2024. Hosted by the esteemed publication, The Digital Banker, renowned for its cutting-edge financial and banking technology insights, the event saw TIDLOR snag the coveted Outstanding Omnichannel Integration title. This prestigious accolade highlights their relentless pursuit of innovation and excellence in developing futuristic insurance brokerage solutions. By enhancing service, sales, and communication pathways, TIDLOR ensures that it delivers nothing less than exceptional customer experiences.

What sets TIDLOR apart is its seamless omnichannel model, a sophisticated blend of technology and strategy that supports diverse communication and sales methodologies. This approach not only reinforces its standing as a leader in the insurance brokerage realm but also underscores the company’s steadfast commitment to making insurance more accessible through the power of technology.

For over a decade, TIDLOR has been expanding its repertoire of insurance products, desiring to meet the varied needs of customers venturing into automotive, life, and home insurance. Their compelling portfolio comes to life through prominent brands such as:

  • Shield Insurance: Here, they shine with face-to-face brokerage services, offering personalized advice via a vast network of over 5,000 brokers and 1,700 branches nationwide. As leaders in providing tailored customer support, Shield Insurance ensures every client feels valued and informed.
  • Areegator: This B2B online platform is a game-changer, furnishing members with an intuitive insurance sales management system brimming with diverse insurance products. With a robust community of over 9,000 members, Areegator simplifies the insurance sales process, obliterating the need for initial capital investments.
  • heygoody: Designed with the under-banked in mind, this digital platform champions privacy-conscious, self-service insurance solutions, stepping away from the traditional telesales model. It’s a modern approach for the modern consumer, ensuring ease and accessibility.

It’s fascinating to note that the past six years have witnessed a meteoric rise in the non-life insurance brokerage sector, with an extraordinary average annual growth rate of 47.3%—a pace that outstrips the market average by a staggering ten-fold. This remarkable growth is a testament to the formidable strength and potential inherent in TIDLOR’s brokerage business. Furthermore, their innovative 0% cash instalment car insurance service has stolen the spotlight, setting a new benchmark within the industry, much to the delight of discerning customers.

For those looking to dive deeper into the world of TIDLOR’s cutting-edge insurance solutions or seek instant guidance, head over to www.prakantidloh.com. Alternatively, reach out to the ever-ready Shield Insurance Call Center at 1501, whose friendly team is available round the clock, ready to assist 24/7. It’s a world where innovation meets personal touch, ensuring you’re always in good hands.

25 Comments

  1. JaneDoe November 15, 2024

    TIDLOR’s win is well-deserved! Their use of technology is a huge leap for the insurance industry. It’s refreshing to see innovation in a field that often feels stagnant.

    • Bob Smith November 15, 2024

      Totally agree! But do you think this omnichannel approach will truly benefit all customers? What about those who aren’t tech-savvy?

      • JaneDoe November 15, 2024

        That’s a fair point, Bob. TIDLOR seems to be focusing on inclusivity with face-to-face services as well. I think they’re trying to balance tech with personal interaction.

      • TechGuru45 November 15, 2024

        In today’s world, tech-literacy is essential. Maybe this will push more people to embrace technology, even if it takes time and effort.

    • Sarah M. November 15, 2024

      I just hope TIDLOR maintains quality customer support. Tech or not, we need companies that actually listen.

  2. insurancebuff88 November 15, 2024

    Does anyone else think TIDLOR is overhyped? Their solutions seem pretty standard compared to what other players in the industry do globally.

  3. Maximillian November 15, 2024

    Hey, at least they’re trying something different! Every bit of innovation helps. The 0% cash installment for car insurance is pretty unique.

    • Cathy PJ November 15, 2024

      It’s interesting, but is it sustainable? These offers might hook customers initially, but they’re not new.

  4. Larry D November 15, 2024

    Their heygoody platform is fantastic! Finally, a break from those annoying telesales calls.

  5. Anna November 15, 2024

    It’s great that they’re focusing on privacy and self-service, but do these digital solutions protect consumer data adequately?

    • GeekGuy November 15, 2024

      Data privacy is a concern with any online platform. Let’s hope their systems are robust enough to handle this.

    • Anna November 15, 2024

      Exactly, GeekGuy. As consumers, we can only hope they’re taking these issues seriously. With more data breaches, it’s scary.

  6. grower134 November 15, 2024

    Why is no one talking about potential risks of consolidation in the industry due to these mega companies?

  7. Sammy November 15, 2024

    I think TIDLOR winning this award just highlights the Southeast Asian market’s growing importance in global finance.

  8. JD92 November 15, 2024

    Is it just me or do awards like this seem like corporate back-patting? How do we really know these integrations are as amazing as claimed?

    • Maximillian November 15, 2024

      JD, I see your point. Public recognition often requires scrutiny. However, innovation should still be applauded when verified.

    • JaneDoe November 15, 2024

      I think transparency is crucial. Awards bring positive attention, but companies should back them up with proof of success.

  9. poet6 November 15, 2024

    Tech in insurance just complicates things for older folks. Are there even resources available for them to keep up?

  10. EconoThinker November 15, 2024

    TIDLOR’s meteoric rise is part of a larger trend towards fintech in emerging markets. It’s time we pay attention to these shifts.

  11. Larry D November 15, 2024

    Couldn’t agree more! There’s so much happening under the radar in these markets. Exciting times ahead for fintech.

  12. Cathy PJ November 15, 2024

    Anyone else wonder how they’ll fare during an economic downturn? Innovative models won’t shield them from real-world risks.

    • insurancebuff88 November 15, 2024

      That’s the real test for TIDLOR and others. Let’s see if they’re still standing in five years.

  13. SkepticalOne November 15, 2024

    This just sounds like marketing jargon to me. Real innovation shouldn’t require so much fanfare if it truly benefits users.

  14. GreenPastures November 15, 2024

    With over 9,000 members on Areegator, they seem to have a strong following. Numbers don’t lie, do they?

  15. Roger K. November 15, 2024

    Maybe we’re too cynical about change. It might not be perfect, but the industry needs to evolve.

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