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TrueMoney Cleared in App Pre-Installation Scandal Amidst Oppo and Realme Controversy

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In the ever-turbulent world of tech and privacy, TrueMoney has recently found itself navigating choppy waters. The company, which has become synonymous with digital financial solutions among its Thai audience, was caught in the swirl of discussions around the pre-installation of financial apps on mobile devices. There seemed to be whispers of discontent buzzing across the tech landscape — were certain mobile brands pulling a fast one by embedding financial apps into their smartphones without permission? TrueMoney was quick to set the record straight and made it clear that their hands are clean in this pre-installation debacle.

TrueMoney, operated by Ascend Money, clarified their stance with a level of transparency that’s as refreshing as a chilled coconut water on a sweltering Bangkok afternoon. They assured everyone that their app plays by the rules, flaunting a badge of honor in the form of an electronic payment service license from the Bank of Thailand, and a digital lending license for Ascend Nano. No shady deals with mobile manufacturers, no clandestine pre-installations—it’s all been above board. Users looking to handle their transactions through TrueMoney must willingly head to either the Apple Store or Play Store to download the app, crossing every ‘t’ and dotting every ‘i’ during the registration process.

Security and privacy aren’t just buzzwords for TrueMoney; they’re the golden duo overseeing their empire. In compliance with Thailand’s stringent Personal Data Protection Act, TrueMoney ensures that user data is guarded with the vigilance of a temple guardian. The application embeds 3X Protection technology that employs artificial intelligence in a digital tango to outsmart fraudsters. With multi-layer identity verification, the app acts much like an overprotective elder sibling, keeping dodgy devices at bay from accessing your account. If you’re in a pickle and need some guidance, TrueMoney’s customer service is a beacon, standing ready for assistance 24/7 through their app or hotline.

Meanwhile, storm clouds gathered elsewhere as another story captured headlines, swirling hot and fast like a spicy tom yum. The Ministry of Digital Economy and Society found itself in a pressure cooker situation, addressing reports that certain Oppo and Realme smartphone models came pre-installed with unremovable loan apps. This wasn’t the good ol’ problem of bloatware—this was a potential privacy breach on steroids. The apps in question, Fineasy and its compatriot สินเชื่อความสุข (ironically dubbed “happy loan”), were said to collect and transmit user data without consent, giving off more red flags than a national holiday.

A tech influencer known as Khun Lung IT blew the whistle on this saga, advising users on his social media platform to be wary. As the story gained traction, tales of users battling with these tenacious apps surfaced, like that one horror story you heard last Songkran — a young man’s struggles to delete these apps ended in failure as they mystically reinstalled themselves. Another user found her banking apps refused to cooperate until she locked down these intruders.

In response, both Oppo and Realme quickly issued apologies that were as heartfelt as a street vendor’s promise of the best pad thai in the city. They reassured customers that measures were being taken to allow for the deletion of these digital barnacles. The Ministry of Digital Economy and Society wasn’t content with mere apologies though, summoning the tech giants for a heart-to-heart about the breaches and the alleged violations of the Personal Data Protection Act. Until clarity is achieved, the specter of a consumer boycott looms large, as many loyal customers consider taking their business — and their trust — elsewhere.

As the digital world spins on, it appears both companies and users are in for quite a ride. It’s a timely reminder that in the realm of technology, transparency and trust are king, and rightly so. Meanwhile, for those firm in their resolve to stay safe, it’s another day in the digital paradise, making informed decisions with every tap and swipe.

29 Comments

  1. TechGuru74 January 14, 2025

    I’m actually impressed with how TrueMoney handled this. They’re setting a standard for transparency that other companies should follow.

    • Sarah J January 14, 2025

      I agree! It’s nice to see a company be proactive about privacy instead of covering things up.

      • TechGuru74 January 14, 2025

        Exactly, others just apologize when they’re caught. TrueMoney prevented that outright.

      • SkepticalSam January 14, 2025

        But how do we know they’re telling the truth? Companies always seem good until they’re caught.

    • Riley January 14, 2025

      Still, it’s kind of hard to take any company’s word for it after the Oppo and Realme fiasco. Trust is pretty shattered.

      • TechGuru74 January 14, 2025

        That’s true, but at least TM is doing more than just issuing empty statements. Actual licenses and compliance are a good sign.

  2. Johnny5 January 14, 2025

    Why should I care about Thai privacy issues? This doesn’t affect me all the way in the US.

    • AvaMartini January 14, 2025

      Because what happens there can eventually influence global policies and practices in tech.

  3. LisaP January 14, 2025

    The pre-installed app issue with Oppo and Realme makes me hesitant to buy any of their phones now.

    • Mario January 14, 2025

      Same! Once trust is broken, it’s hard to get it back. They need to do more than just apologize.

    • GeekSquad14 January 14, 2025

      I wonder if they will lose sales over this. People have a short memory when prices are low though.

  4. Preston C January 14, 2025

    This whole saga just makes me want to go back to using a dumbphone. Less smart, more secure!

    • KeyboardWarrior January 14, 2025

      That’s giving up. We need to demand better from these companies instead of reverting to stone age.

  5. NancyD January 14, 2025

    I think the Ministry should impose stricter regulations. These tech companies need to be held accountable.

  6. MikeBike January 14, 2025

    Am I the only one who kinda likes some pre-installed apps? They’re convenient, even if they’re supposedly sketchy.

    • Caren K January 14, 2025

      That’s a dangerous mindset. Convenience shouldn’t come at the cost of your privacy.

  7. RobRo January 14, 2025

    Are we really surprised by this? Tech companies have been overstepping boundaries for years.

    • Erika B January 14, 2025

      You’re right, but the consistent exposure might push for real change eventually.

    • Karen T January 14, 2025

      I don’t hold my breath. It seems ethics don’t align with profits in many instances.

  8. Callum January 14, 2025

    Can we talk about how ironic it is that the loan apps were named ‘happy loan’? There’s nothing happy about this breach.

    • Satya54 January 14, 2025

      Totally! Sounds like a bad joke. Can’t trust anything just because it has a cheerful name.

  9. FlowerChild January 14, 2025

    I miss the days when phones just made calls and sent texts. Life was simpler.

  10. Jessie January 14, 2025

    Props to Khun Lung IT for bringing this to light. Without him, who knows how long this would’ve gone on?

  11. Xander January 14, 2025

    Oppo and Realme have dug themselves into a deep PR hole. It’ll be interesting to see how they climb out of it.

    • Rashid January 14, 2025

      Do you think people will actually stop buying their products? I doubt it if prices are competitive.

    • Xander January 14, 2025

      Short term maybe not, but long term, trust issues might hit their pockets hard.

  12. Yuri January 14, 2025

    We need more digital finance solutions like TrueMoney that put user privacy first.

  13. KingOfTheNorth January 14, 2025

    If TrueMoney can operate cleanly, why can’t others? It begs the question of intent with these other companies.

    • TommyT January 14, 2025

      Because not all companies value integrity over profits. It’s sad but true.

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