Sommai’s Harrowing Medical Ordeal in Thailand: A Journey for Justice and Healing

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In the bustling backdrop of Thailand’s dynamic cities, a man’s ordinary life twisted into a tale of medical mayhem and bureaucratic bewilderment. Forty-two-year-old Sommai found himself in an unimaginable struggle, a saga that began with a simple fainting spell but spiraled into an extraordinary saga of a broken jaw—and much more. His story is one of resilience, seeking justice, and the arduous quest for proper medical care.

On February 18, Sommai found himself collapsing outside his home. His family quickly rushed him to a local hospital in Nonthaburi province near the heart of Bangkok, where he was registered under the Social Security Office (SSO). With a chin that needed six stitches, he was swiftly shepherded to the dental department the next day. The diagnosis? Six teeth had to go. The cost? A staggering 11,400 baht, but the SSO managed to cover only a mere 900 baht, forcing Sommai to fish into his own pockets for the difference.

In the dental chair, as the doctor tugged away, Sommai’s endurance was tested. The tooth extraction proved an ordeal beyond expectation. Only two out of the six teeth were removed before an intolerable wave of pain surged through his jaw and profuse bleeding refused to halt. Bizarrely, when he couldn’t even part his lips the next day, he was still discharged by the hospital, advised only to rest at home.

Sommai, undeterred and perspicacious, refused to abandon the hospital without proper attention. His appeals were met with resistance from the attending doctor, and he was forced to bear the discomfort back home. However, the discomfort graduated to distress by February 28, prompting a determined Sommai to seek wiser counsel at the Faculty of Dentistry in Bangkok Thonburi University. It was there that the real horror story was revealed—a fractured jaw.

Without delay, Sommai was directed to Mahidol University for further investigation. There, his suspicions were confirmed, and it was made clear that surgery was not just necessary but urgent. Sommai was advised to secure a transfer document from the SSO hospital to facilitate the operation, an endeavor thwarted once again by an unyielding SSO hospital that insisted on retaining control over his treatment.

Determined not to let bureaucracy be the villain of his health journey, Sommai invested his own funds into initial treatment at Mahidol University, amounting to 12,000 baht, while he continued vying for the elusive transfer document. The tale grew darker as bureaucratic machinations left him only able to consume liquid sustenance, his diet restricted to water and flimsy sustenance from liquid foods.

Amidst his tribulations, a glimmer of hope emerged. The Social Security Office, perhaps stirred by the escalating situation, committed to reaching out to Sommai. They expressed intentions to delve deeper into the diagnosis procedures and medical treatments administered at the original hospital—the very institution that overlooked his fractured jaw and subjected him to a farcical extraction process.

This tale of medical adversity and institutional rigidity is a poignant reminder of the challenges faced within healthcare systems. It underscores the necessity for vigilance, advocacy, and the relentless pursuance of one’s health rights. Sommai’s story, despite its somber beginnings, might yet turn a corner as the investigation unfolds, promising justice, and, finally, healing.